Frequently Asked Questions

1. WHAT ARE THE PAYMENT METHODS?

We accept all major credit cards (VISA, Mastercard, ELO, AMEX). Payments are processed through the safest and most reliable payment platform, PayPal.

2. IS MY PURCHASE SECURE?

When purchasing with your credit card, all your information is entered on a secure SSL page. Your information is encrypted and sent directly to the credit card network, where the transaction will be authorized and approved. Your credit card information is not stored on our servers.

3. CAN I CHANGE MY SHIPPING ADDRESS?

Our orders are processed after payment confirmation. If you provided an incorrect shipping address or wish to change it, please contact us through our customer service channels.

4. CAN I CHANGE MY ADDRESS EVEN AFTER THE ORDER HAS BEEN SHIPPED?

Please note that your shipping address cannot be changed once the order has been shipped. Please update it for your next order.

5. HOW LONG DOES IT TAKE TO SHIP? AND HOW CAN I TRACK MY ORDER?

After payment confirmation, within 1 to 5 business days, you will receive an email with your tracking code. With this code, you can track your order in real time.

DO YOU HAVE ANY QUESTIONS?

We will be happy to assist you! Contact us through our customer service channels.